HRVic's latest program brings people with lived experience and authentic, relevant, real-world, CURRENT experience with: substance use - various substances, injecting and otherwise experience with Hepatitis B - living with and treatment of experience with Hepatitis C- living with and treatment of experience with HIV - prevention and treatment experience with stigma & discrimination in healthcare settings, in the workplace etc. as a person who uses drugs in Victoria/Australia, and/ or as a person with a BBV HRVic's lived experience speakers are trained, remunerated and given ongoing support by HRVic and choose to speak candidly of our experiences publically at forums, conferences, panels and presentations. We at HRVic and we as peers and speakers feel that sharing real experience and putting real faces to real stories is the only way educate, enlighten and inform health workers and to challenge and combat stigma and discrimination against people who use drugs and people with BBVs. For More Information about booking a 'Speaking Peer- spectively ' lived experience speaker or to enquire about becoming a speaker on HRVic's 'Speaking Peer-spectively' team please email admin@hrvic.org.au or call 9329 1500.

Northern Suburbs The Northern Suburbs area covers Maribyrnong & Essendon to Taylors Lakes & Tullamarine up to Craigieburn to Bundoora and back to Reservoir, Thornbury and Northcote. This list consists of the clinic names and their locations. If you click on their address you will open the google maps page for that location. To book at any of these locations, you will still need to call 1800 675 398 or through the online booking system (you need an email address to sign up) unless it states otherwise. Broadmeadows Town Hall 10 Dimboola Road Broadmeadows VIC Open Monday to Friday 9.30am-5.30pm Closed on weekends and public holidays Bookings accepted, check the online booking system or call 1800 675 398 for availability. Walk ins are accepted at this vaccination centre for Pfizer and AstraZeneca. Campbellfield Ford Complex Drive-Through Vaccination Clinic 358 Barry Road, Campbellfield VIC 3061 Open every day, 8am-8pm Bookings accepted, check the online booking system or call 1800 675 398 for availability. Walk ins are not accepted at this vaccination centre. COMING SOON Stay tuned for more locations. Latrobe University - Bundoora campus Car park 6, 45 Ring Road Bundoora VIC 3083 Open every day 8am-3pm Bookings accepted, check the online booking system or call 1800 675 398 for availability. Walk-ins are accepted at this vaccination centre, for Moderna only. Campbellfield Ford Complex In-person Vaccination Clinic 358 Barry Road, Campbellfield VIC 3061 Friday to Wednesday 8am-4.30pm, Thursday 11am-7.30pm Bookings accepted, check the online booking system or call 1800 675 398 for availability. Walk ins are accepted at this vaccination centre. COMING SOON Stay tuned for more locations. FIND A PHARMACY NORTHERN

Regional Victoria Regional Victoria covers everywhere else- from Geelong to Ballarat to Bendigo to Gippsland to the mountains. This list consists of the clinic names and their locations. If you click on their address you will open the google maps page for that location. To book at any of these locations, you will still need to call 1800 675 398 or through the online booking system (you need an email address to sign up) unless it states otherwise. GEELONG Barwon Health Community Vaccination Hub 2-30 North Shore Road, Norlane 3214 (old Ford factory). Parking available on-site and easy access to bus stops and public transport. Book here Walk-ins accepted for AstraZeneca, although you are encouraged to book via the links above. Walk-ins are not available for Pfizer. If you walk in, you should be prepared to wait. Walk-ins are only accepted from 8.30am to 3.30pm each day. COBRAM Cobram NCN Health 1 O'Dwyer Ave, Cobram VIC Open Monday, Tuesday and Thursday 8.30am - 4:30pm Open Wednesday 8.30am-8pm Closed public holidays Use the online booking system or call 1800 675 398 for availability. Walk ins are not accepted at this vaccination centre. HORSHAM Horsham Community Clinic 20 McLachlan St, Horsham VIC Open Monday to Friday 9.30am-4pm Closed public holidays Use the online booking system or call 1800 675 398 for availability. Walk ins are not accepted at this vaccination centre. SHEPPARTON Shepparton Showgrounds - McIntosh Centre Corner of Thompson Street and High Street, Shepparton VIC Open Monday, Wednesday, Thursday and Friday 9am-4.30pm Open Tuesday 9am-8pm Open public holidays Walk ins are accepted at this vaccination centre. CASTLEMAINE Castlemaine Health 142 Cornish St, Castlemaine, VIC 3450 Open Monday, Wednesday and Friday 9am-12:45pm and 1:30pm-2:30pm. Closed public holidays. Use the online booking system or call 1800 675 398 for availability. Walk ins are not accepted at this vaccination centre CORRYONG Corryong Vaccination Hub 20 Kiell Street, Corryong VIC Open Tuesday and Wednedsay 9am-4pm Use the online booking system or call 1800 675 398 for availability. Walk ins are not accepted at this vaccination centre. GIPPSLAND Sale - Gippsland Regional Sports Complex 116 Cobains Road, Sale VIC Open Monday, Wednesday and Friday 8:45am-3:30pm Open Thursday 15th July and Thursday 5th August 3pm-9pm) Closed public holidays Use the online booking system or call 1800 675 398 for availability. Walk ins are not accepted at this vaccination centre. SEYMOUR Seymour Health 1 Bretonneux Street, Seymour VIC Open Monday to Friday 9am - 4pm Use the online booking system or call 1800 675 398 for availability. Walk ins are not accepted at this vaccination centre. FIND A PHARMACY REGIONAL VICTORIA

HRVic's PAMS service provides info and help with and around Methadone/Suboxone/Subutex programs in Victoria PAMS Pharmacotherapy Advocacy Mediation Support A phone service that assists with methadone / Suboxone / long-acting bupe injection (Buvidal / Sublocade) issues between clients and prescribers and dispensers. FREE CALL 1800 443 844 HRVic's PAMS service is Victoria's only pharmacotherapy advocacy and mediation service. PAMS is a telephone service ONLY. You will need to call the PAMS phone line if you have any enquiries or issues that are not in the Client or Providers FAQ sections. Please note: As we are a state-wide phone service, please be patient- you may get the answering machine when you call. If you do- PLEASE LEAVE A MESSAGE -include your first name, and a short message about your issue and a CONTACT number we can reach you on. *If your issue is URGENT, or you are calling from a prison or detention facility where a call back is difficult, please state that in your message along with a time you will call back or we can call you. Please do not keep calling if you get the answer machine as this only takes up our time checking messages when we could be calling you or someone else back. PAMS is a confidential service – we do not discuss you or your situation with any other party without your consent. (As we are a telephone service, consent is, in most cases, provided verbally.) CLIENTS New or Existing Patients SERVICE PROVIDERS Prescribers / Dispensers WHAT IS PHARMACOTHERAPY? Pharmacotherapy, when used with regard to substance use refers to the replacement of a person’s drug of dependence with a legally prescribed and dispensed substitute. HISTORY OF PAMS The information provided here is for people whose opioid dependency has currently become problematic or unmanageable for them. The most commonly used opioids in Australia today are prescription formulations (codeine, oxycontin, morphine, fentanyl, etc), illicit opioids such as heroin, and the pharmacotherapy medications methadone and buprenorphine. All opioids have the potential to produce physical dependence. Pharmacotherapy for opioid users is sometimes referred to as Opioid Replacement Therapy/Treatment (ORT), Opioid Pharmacotherapy Program (OPP), or Opioid Substitution Therapy/Treatment (OST) and now Medically Assisted Treatment for Opioid Dependency (MATOD). Though maybe not for everyone, many find that pharmacotherapy has the ability to stabilise their condition, allowing them to devote more time to managing or repairing their lives. Once stabilised, clients may find they wish to strive for a drug-free existence by slowly reducing their dosage – or else they may be satisfied with a maintenance program and stay stable. Pharmacotherapy has been found to reduce opiate-related harm to both the individual and society. Though other treatments exist (cognitive behavioural therapy(CBT) , drug detoxification and (rehab) treatment centres etc., being on a pharmacotherapy program is at present our most effective answer to the problems associated with opioid dependence. Pharmacotherapy programs are available throughout most of Australia. However, each state or territory has its own pharmacotherapy policy and programs can vary considerably. CLICK HERE for PAMS During COVID19 INFO PHARMACOTHERAPY CURRENTLY AVAILABLE IN VICTORIA (AUSTRALIA) There are four different pharmacotherapy drugs available in Victoria. Each has it's own advantages and disadvantages. When deciding with your doctor which is right for you, it may be helpful to check out our fact sheets below: METHADONE Methadone Syrup , Biodone Forte (liquid) Physeptone* (tablet) *Only available for travel SUBUTEX Buprenorphine (sublingual tablet) SUBOXONE Buprenorphine / Naloxone (sublingual film) NALTREXONE (tablet, subcutaneous implant, injection) BUVIDAL™/ SUBLOCADE™ Depot Buprenorphine (long acting buprenorphine injection) VICTORIA REASONS TO CALL PAMS: • you can’t get a dose or a number of doses • you have been told to get a new prescriber or pharmacy due to a problem • you feel you have been discriminated against or treated unfairly by your pharmacist or GP • are thinking of starting or resuming a pharmacotherapy program and have any questions or there is a problem or concern you are travelling inter-state or overseas and are on a pharmacotherapy program and need more information travelling OR If you are a prescriber or dispenser in need of information or advice, on ANY client related issue or concern All calls are entirely confidential. PAMS is a free, partially government-funded service. HOURS OF OPERATION PAMS is open from 11 am – 5 pm, Monday – Friday. INTERSTATE PHONE: PH: 03 93291500 or Email us: pams@hrvic.org.au NB: Email enquiries MAY take up to 72 hours for a response as we prioritise telephone enquiries. *Please note that our 'free-call' number is unfortunately NOT free from mobile phones. If you are calling from a mobile, let us know and we will call you straight back. OTHER STATES PHARMACOTHERAPY SERVICES NOT IN VICTORIA? If you are NOT in Victoria and you have a problem with your program, your local your state or territory drug-user organisation may be able to help you. QLD – Queensland Pharmacotherapy Advocacy Mediation & Support Service (QPAMS) PH: 1800 175 889 – a program of the Queensland Drug User Organisation (QUIVAA) WA – Opiate Replacement Pharmacotherapy Advocacy and Complaints Service ( ORPACS) PH: (08) 9321 2877 – a program of the WA Drug User Organisation (WASUA) NSW – MACS a program of Rankin Court (public clinic) PH: 1800 642 428 SA- DASSA Drug & Alcohol Services SA PH: 1300 13 1340 Check the AIVL (the national drug user organisation) website or phone AIVL directly on 02 62791600 for more info on your state.

Expressions Of Interest Interested individuals should Email submissions, Including: 1. A detailed Curriculum Vitae / Resume highlighting relevant experience and qualifications. 2. A cover letter outlining your interest in the position and how your skills and experience align with the Key Selection Criteria and Key Accountabilities in the Position Description below. 3. Contact details of two references who can speak to your suitability for the role. Email: admin@hrvic.org.au Due Date: CLOSED Subject Line: “DW Coordinator EOI application” Harm Reduction Victoria is seeking expressions of interest from qualified individuals to fulfill the position of DanceWize Coordinator. DanceWize Coordinator Position Description Harm Reduction Victoria DanceWize Program Coordinator Hours per Week: 30.4 (.8 EFT) Award Classification: SCHADS Award 2010: Social & Community Services Level 5 (dependent on experience) Position Objective: The DanceWize Coordinator leads operational activities of HRVic’s DanceWize (DW) Program, coordinating DW casual staff and volunteers to increase peer advice and referral at key dance/festival events, with the aim of reducing the incidence and impact of drug-related harms at events in Victoria. This includes coordinating a DanceWize drop-in care space at events and the delivery of harm reduction resources and messages to people who use drugs. This role may require the observation of drug-affected peers and appropriate referrals to first aid or emergency services as required. The DanceWize Coordinator will also be responsible for maintaining a range of event stakeholder relationships including with emergency services personnel, managing program budgets and inventory, setting cultural and professional expectations for staff and volunteers, contributing to policy work and campaigns relevant to music events, and leading the strategic development of the DanceWize Program. - To work with the CEO, Organisational Services team, and Finance Officer on timely program budget maintenance, including prompt reconciliation of expenditures. - To contribute to setting priorities for the program, within budget constraints based on funding, in collaboration with the CEO, Organisational Services, and the Finance Officer - Coordinate the safe use of the work vehicle - Coordinate the monitoring of DanceWize inventory Key accountabilities Operational and Event Activity Program Management Team Management / Volunteer oversight To develop DanceWize Operational Plan components for service delivery at events, in collaboration with other DW staff, including rosters and pre-event preparation. - To liaise with external staff involved in the promotion and production of events such as venue staff, security, promoters, emergency management stakeholders and permit issuers and report as needed to the HRVic CEO. - In collaboration with DW staff, develop and maintain mechanisms to evaluate and document the service delivery operations of the program to meet all data collection and reporting requirements, including reporting to funders and stakeholders - To coordinate and manage the DanceWize Team, in consultation with other DW staff - Coordinate a team of volunteer KPEs and collaborate with other DW staff - Ensure ongoing recruitment, training and ongoing support of DanceWize volunteers -Provision and recording of professional development for volunteers - Plan fortnightly meetings for DanceWize volunteers and co-facilitating /co- convening with other DW staff and guest trainers Team Duties Key Relationships - To be an active and contributing member of the HRVic team, fostering a healthy, collaborative and productive working environment. - Maintain a high level of professionalism in the conduct of all work-related duties. - Attend and contribute to HRVic team meetings, and other relevant meetings, as required. - Participate in professional development and training, sharing relevant insights and developments with team members. - Participate in operation of NSP - Other reasonable duties as directed by the CEO. Internal - Chief Executive Officer - Organisational Services Coordinator - DanceWize staff - DanceWize Volunteer Team External - Dance event promoters, communications personnel and contractors eg. health providers, security staff etc - Health providers and other health professionals - Emergency health services - Victoria Police - Researchers Key Selection Criteria Essential - An intimate knowledge and understanding of the health, social and legal iss ues that affect people who are part of the dance party scene. This must include a sophisticated understanding of the pharmacology of drugs commonly used within the community, the social and cultural contexts in which these substances are used and the factors that can contribute to increased risk of harms. - The capacity to work closely and to interact effectively with people in the dance party industry and with local and State government representatives, police and emergency and other health service providers. - Demonstrated experience managing and leading volunteers. - Excellent written communication skills, including demonstrated experience producing project/activity reports and contributing to funding submissions. - Excellent organisational skills, including the ability to prioritise workloads and meet deadlines in a demanding work environment. - Excellent interpersonal skills with the ability to build and maintain strong partnerships with a diverse range of stakeholders including government and community health organisations, event promoters, venue staff and researchers. - Enthusiasm, confidence and the ability to work autonomously, as part of a diverse team and in the supervision of co-workers and volunteers. - The capacity and willingness to, on occasion, be on call at dance music parties and events for up to four consecutive days/nights. - Competent computer skills, including a functional knowledge of Word and Excel as well as common internet and email applications. - A current legal entitlement to drive a car in Victoria. - A significant, personalised experience of the issues affecting people who use illicit drugs - Formal or informal experience in harm reduction-oriented peer education. - A work and/or volunteering history that clearly attests to the candidate’s reliability, honesty and the capacity to adhere to policy guidelines and work-place procedures. - Working With Children Check Desirable -Experience working with DanceWize or other festival / event peer harm reduction services - Formal qualifications and/or demonstrated professional or volunteer experience in community development, health promotion or similar disciplines. Position Description .PDF Only shortlisted candidates will be contacted for further assessment and interview. We welcome expressions of interest from individuals who reflect the diversity of our community. Harm Reduction Victoria is an equal opportunity employer committed to promoting inclusivity and preventing discrimination. If you have any questions or require further information about this opportunity, please contact Sione Crawford at admin@hrvic.org.au We look forward to receiving your expression of interest. Please note that the role is currently being filled on a fixed-term basis and that there may be internal applicants. Join The Team

HRVic's PAMS phone service provides info around & help with methadone or suboxone or Subutex programs in Victoria Top of Page FOR PEOPLE ON OR STARTING PHARMACOTHERAPY (METHADONE (liquid), SUBOXONE (bupe/naloxone), SUBUTEX(bupe), or BUVIDAL, SUBLOCADE (long acting bupe injections) HRVic's PAMS service has access to the latest pharmacotherapy information. ALREADY ON TREATMENT? How PAMS can help you: CHOOSE ONE I AM CURRENTLY TAKING PHARMACOTHERAPY (methadone / bupe / suboxone / long acting injectable bupe) NOT ON TREATMENT YET? I AM THINKING ABOUT STARTING or I WANT TO START TAKING PHARMACOTHERAPY FAQs Frequently Asked Questions We strongly encourage you to call us PH: 1800 443 844 so that we can make sure we thoroughly understand your situation. Scroll over the questions to reveal their answers CURRENTLY NOT AVAILABLE ON PHONES What is Suboxone? Suboxone is a combination of buprenorphine with naloxone. Suboxone comes in the form of a tablet and a dissolvable film that is placed under the tongue. What is buprenorphine? Buprenorphine is a synthetic opioid that produces weaker euphoric effects than say, heroin or methadone but it reduces or eliminates your symptoms. What is methadone? Methadone a powerful synthetic analgesic drug which is similar to morphine in its effects but less sedative and is used as a substitute drug in the treatment of morphine and heroin dependence. How many methadone take away doses (TADs) can I get? Usually 4, but COVID 19 has had a positive effect on take aways giving most clients up to 6 TADs a week. Personal Shoppers I've been told I can't be dosed at my pharmacy anymore. Are they allowed to do this? Yes. Pharmacies are private businesses. They do not have to provide a service to anybody, regardless if the person is on a pharmacotherapy program. Easy Returns My pharmacist refuses to dose me unless I have the money to pay for it? Is this legal? What can I do? Yes. Your pharmacist doesn't have to dose anyone who can't pay for it. If you need help with this, please call PAMS and we can try to work out a payment plan for you. Easy Returns My doctor has told me that I have to find another prescriber. Don't they need to find me a new one if they can't prescribe? Generally, if a GP bans a client from their practice- and YES they CAN DO THAT- they will make sure the person has a script to cover them for at least a week. Finding a new prescriber can be hard, contact PAMS as soon as you know you need a new GP and we can try to help. Easy Returns I have to go to court tomorrow and I will need another take away dose, Can my pharmacist just give me one extra? If you have used your prescribed take aways for the week, you will need to get your prescriber to add another T/A dose for this week. Make sure you ask BEFORE your court date. Some GPs will do this over the phone to the pharmacist-some won't. Easy Returns I have missed two doses this week. My script says I can have 4 take aways per week but my pharmacist is now refusing to give me any , What can I do? It is best to talk with your doctor about this. If you need help with this, please call PAMS and we can try to advocate for you. Some things to consider before going on 'the program'. The decision to start pharmacotherapy is often made in a state of crisis- in a rush, with little thought given to the long term consequences. Ask yourself a few things before taking the leap – particularly if you have not been on a pharmacotherapy program before. Is this your decision or do you feel pressured by others? Is there threat of incarceration or the removal of children? Is the program part of your parole or CBO conditions? If it’s not your decision, this may influence your chances of success. Is this the best treatment option for you at this point in your life? Why? Do you know about the different pharmacotherapy options ie. Methadone or Suboxone or long acting bupe injection? Do you know which is likely to suit you best and why? Are you aware of the alternatives to pharmacotherapy such as a detox program either at home or as part of a residential program? If you have tried the alternatives and they did not work, Why? Are you prepared to make a long term commitment? Pharmacotherapy usually works best as a long-term commitment. How long do you expect your pharmacotherapy program to last? Do you have to travel for work or regularly? It is still possible to travel (almost anywhere) when on a program, but it does mean you need to organise things in advance. Do you know about the different pharmacotherapy options ie. Methadone or Suboxone or long acting bupe injection? Do you know which is likely to suit you best and why? Are you aware of the commitments involved like visiting a GP at least monthly and a pharmacy every day (in the first few months)? Can you afford the dispensing fee (approx. $7.30 per 28 day prescription(w/ Health Care card) or $30(without)? Could you get to a pharmacy every day if it was required by your prescriber? Will picking up your daily dose interfere with your employment, family commitments, study etc? Are there service providers (doctor & pharmacist) near where you live and do they have vacancies ? Unfortunately, NOT ALL GPs will prescribe pharmacotherapy. This can be a particular problem if you live in a regional/rural area. Are you involved in any other type of drug treatment at present? (for example individual counselling) Have you spoken to others on a program? Although everybody’s experience is different, it can be extremely helpful to talk to your peers and ask them how the program works for them. Do you feel well informed? If the answer is yes, and you have decided to embark on a pharmacotherapy program, it is time to act.

Event Inquiry HRVic's DanceWize (DW) Program receives funding from the Victorian Department of Health (DH) to deliver peer-based health promotion and harm reduction education and support services for the music event and festival scene. Primary Contact Name Email Phone Continue

Peer education and care at festivals and events Victoria wide. Program of Harm Reduction Victoria Top of Page Gallery Features Say Know To Drugs. Peer to Peer Event and Festival Care WHO is DanceWize? 3 DANCEWIZE STAFF 200 + VOLUNTEERS - FROM ALL WALKS OF LIFE: STUDENTS & NURSES, TO AOD WORKERS & ARTISTS TO SOCIAL WORKERS & BAR ISTAS...BUT SUPPORTED BY 25 HRVIC STAFF ALL WITH LIVING OR LIVED EXPERIENCE AND ARE FROM THE MUSIC/FESTIVAL COMMUNITY. CLICK HERE Event Managers or Promoters REQUEST DANCEWIZE SERVICES AT YOUR NEXT EVENT CLICK HERE Drug Information -SUBSTANCE INFO -DRUG COMBOS -ALERTS -MORE Volunteer for DanceWIze APPLY TO BE A DANCEWIZE KEY PEER EDUCATOR (KPE) or COUNSELLOR* CLICK HERE EST. 1999 DanceWize is the original, Australian, peer-based alcohol and other drugs (AOD) harm reduction program that delivers peer care and support services for music events and festivals across Victoria. Starting as a grassroots Victorian group known as RaveSafe, DanceWize has been a program of Harm Reduction Victoria (HRVic) since 1999 and is a Victorian Department of Health (DoH) funded health promotion charity. The DanceWize program model was adopted in NSW in 2017 and is administered there by NUAA. HRVic is part of a national network which is able to support the emergence of similar programs in other parts of the country too. This network promotes health rights, human rights and harm reduction. EXPERIENCE & EXPERTISE DanceWize is a peer support and event care service. For over 20+ years we have been providing peer education, safer substance use resources and referrals for related mental & physical health and wellbeing issues in an understanding, non-judgemental safe spaces at music events and festivals throughout Victoria and Australia. Our team members come with a range of their own work and lived/living experiences. We add the perfect mix of ongoing and up to date training to their skillset to equip them to care for intoxicated persons or people who need other support in party settings. AWARD WINNING CARE As DanceWize Team Leads and Key Peer Educators (KPEs), our volunteers undergo a range of training including First Aid (HLTFA003), Mental Health First Aid and but we do not operate as a First Aid provider, as this is not the program’s objective. We work as part of an event's Health Emergency Management Plan (HEMP) and alongside health providers and other on-site services. The efficacy of this peer-based program model is evidence-based and in 2016 HRVic’s DanceWize won the Minister of Health’s award for Outstanding Achievement by Volunteers Supporting Diversity. GENDER BASED VIOLENCE & MENTAL HEALTH SERVICE EQUIPPED DanceWize have the resources to deliver full-scale peer support services on-site at a limited number of events each year, but we are designed as a public-private partnership. For example, DoH covers our core operational costs, which allows us to offer subsidised services, and event organisers are expected to contribute toward our expenses on a cost-recovery basis. Dancewize also have resources to deliver comprehensive Gender Based Violence (GBV) and Mental Health services, including pre-event training and consultation and onsite service delivery that support festivals to prevent, recognise and respond to incidents of sexual and family violence onsite. If you’d like more information about our services, get in touch today. Get in Touch WHAT PEOPLE SAY “Dear DanceWize, Your care, wisdom & sincere love held me so close to this world as I was falling out of it. Thank you so much. I am filled with gratitude & respect for your work & guidance. Huge love to DW volunteer Andrew who helped me name my future llamas and filled my eyes with love. All the best 4eva. ” — M,undisclosed event

PAMS HISTORY The Long & Short of it...... The Short...... Since its beginnings in 2000, PAMS has evolved on a number of fronts. The service was originally established to help express consumer-related complaints and grievances, but has moved on to the negotiation and solving of these issues. This development was driven by service users, most of who are less interested in making a complaint than having their problem actually solved, usually within a short space of time. Other developments since the service first began include: the number of cases dealt with by PAMS has increased annually the name of the service has changed from MACS (Methadone Advocacy and Complaints Service) to PAMS the method of data collection and analysis has been computerised the service has become more widely known across the drug treatment sector the service has become increasingly professional. From small beginnings, PAMS has grown into a established service that plays a vital role within the Victorian opiate pharmacotherapy system. The Long..... The Pharmacotherapy, Advocacy, Mediation and Support’ (PAMS) Service was conceived by a small group of methadone consumers who used to meet regularly at the office of VIVAIDS (the Victorian Drug User Organisation) in the mid to late 1990s. A number of people in this group had experienced a range of problems with their methadone program they were not able to address effectively on their own. Further still, the group members felt there was no avenue through which they could get these issues addressed in a timely and effective manner. As a result, VIVAIDS undertook some qualitative, action based research to investigate the nature of these pharmacotherapy consumer concerns. This report ( ‘pale blue report’ by Kirsty and Nicola) is available upon request from pams@hrvic.org.au . In the year 2000, Turning Point Alcohol and Drug Centre was funded by the Commonwealth Government to run a number of trials of ‘new’ pharmacotherapies, including buprenorphine (mono formulation), slow release oral morphine and leva alpha acetyl methanol (LAAM). These trials were undertaken as part of the ‘National Evaluation of Pharmacotherapy for Opioid Dependence’ (NEPOD). Turning Point then agreed to fund VIVAIDS to pilot a telephone service for the pharmacotherapy consumer group to address the need for any of the following: Information and support Resolution of complaints and grievances Advocacy Mediation Referral Although the service was funded by Turning Point, it was available to any pharmacotherapy consumer in Victoria. The service focussed on the resolution of pharmacotherapy consumer related complaints and grievances and was called the ‘Methadone Advocacy and Complaints-resolution Service’ (MACS) and located at the VIVAIDS office in Carlton. MACS was promoted to the methadone consumer group at pharmacies, GP clinics, community health services, NSPs, welfare services, community legal centres and housing agencies. MACS initially operated from a mobile number, it was run by one staff member (who coordinated the service) and was available from 10AM to 6PM, Monday to Friday. A steering group was established to provide advice and strategic direction for MACS. Members of the steering group included: A GP (experienced pharmacotherapy prescriber), A pharmacist (experienced in the dispensing of methadone), A consumer representative (on a methadone program), The coordinator of MACS, A representative from Turning Point (clinical services), The manager of VIVAIDS Representatives from other relevant alcohol and drug services. In keeping with the other VIVAIDS programs and projects, MACS maintained a strong focus on peer support and representation. The methadone consumer group had access to a peer support worker (from MACS/VIVAIDS), GPs had access to another GP prescriber and pharmacists had access to a pharmacist (pharmacotherapy dispenser) through MACS. The GPs and pharmacists who provided support to their peers involved in a MACS case were available on an ‘on call’ basis. VIVAIDS chose to operate MACS in this way because peers have credibility amongst their peer group. It was also because MACS was new and unknown to GPs and pharmacists and the best way to promote it was again, through the respective professions (peer groups). In practice, this resulted in MACS operating in the following way: A methadone consumer contacted MACS because he felt that his GP (prescriber) did not understand his need for more than one methadone TAD per week. The consumer maintained that he had just been offered part-time work in a family company; nobody in his family knew he was on the program and he said he could not get to his pharmacy during working hours. The consumer said that if he disclosed to his family that he was on the program, any offer of work would be withdrawn. The MACS worker would discuss the issue with the consumer and try to work out a possible solution. The consumer said he would require a minimum of 3 TADs per week in order to work for his family. The MACS worker established that the current dosing point was the only pharmacy with a vacancy in the area. The MACS worker would ensure that permission was obtained from the consumer to contact their GP. The MACS worker would then contact the GP prescriber who provides peer support to other GPs involved in any MACS ‘case’ (MACS GP). This GP then contacts the consumer’s prescriber and discusses the issue. The MACS GP then calls the MACS worker and a course of action is agreed upon. For example, a compromise in this scenario might be that the consumer can have a total for 3 TADs per week, but not for 3 days in a row. The MACS worker then puts to possible solution to the consumer and the MACS GP suggests the same solution to the consumer’s GP prescriber. If all parties agree, no further negotiation is required, if not then both the MACS worker and the MACS GP may go through the same process again until an agreement has been negotiated on behalf of the consumer and his service provider. Theoretically, this was an equitable, unique and supportive way to operate the service. However, due to the need to depend on the availability of the MACS GP (also a current prescriber with his/her own case load) and the MACS Pharmacist (also running his/her own pharmacy) and to resolve the cases quickly, (often so a consumer could dose within 24 hours), it simply became impractical. As the number of cases dealt with by the service rapidly increased, there was simply not enough time to utilise the services of the MACS GP and Pharmacist. Over time MACS gradually became known to GPs, Pharmacists and the methadone consumer group. After running the pilot for 12 months, (funded by Turning Point), VIVAIDS had collected enough data to indicate that MACS was a useful and effective service. VIVAIDS took the data to the Victorian Department of Health, (Drugs Policy and Services) and they agreed to fund the service. The Victorian Department of Health (DoH) have continued to fund the service to this day. After buprenorphine was approved by the TGA and registered on the PBS, meaning it became available as a treatment for opioid dependence in Victoria, MACS changed its name to the ‘Pharmacotherapy Advocacy and Complaints-resolution Service’ (PACS). However, PACS had a problem in as the name included the word ‘complaint’. Unfortunately, this resulted in GPs and Pharmacists feeling that “somebody had complained” (about them). This left providers feeling ‘on the back foot’ and defensive before any conversation had taken place. PACS was also compromised by the fact that it had no powers of enforcement to effectively deal with consumer complaints and grievances. If a pharmacotherapy provider did not want to negotiate with the PACS worker, there was often very little the service could do resulting in consumers feeling frustrated, powerless and that they had wasted their time. Interestingly enough, the majority of consumers in direct contact with PACS did not want to make complaints as such, they had problems they wanted resolved effectively and efficiently. These issues culminated in the name and the focus of the service changing. PACS changed its name to the ‘Pharmacotherapy Advocacy, Mediation and Support’ (PAMS) Service. This new name accurately reflects the role of the PAMS Service. PAMS SYSTEMIC ADVOCACY & REPRESENTATION ADVOCACY The PAMS service primarily works on resolving individual pharmacotherapy consumer-related problems and concerns. Through its work, the service develops a unique perspective into and an understanding of the Victorian Pharmacotherapy Service System. This specific knowledge and insight is often requested by policymakers, researchers and professional groups. For example PAMS has been involved in the following: Research Sub-Optimal Dosing of Methadone in Victoria Role of Methadone Take Away Doses in NSW and Victoria Post-Surveillance Marketing of Buprenorphine-Naloxone (Suboxone) Pharmacotherapy Funding Models Study Reviews Review of the Pharmacotherapy Rural Outreach Workers (PROW) Review of the Victorian Pharmacotherapy Program (2010) Review of the Specialist Pharmacotherapy Service (2013) Committees Harm Minimisation Committee (Pharmaceutical Society of Australia, Victorian Branch) Victorian Department of Health – Pharmacotherapy Reform Advisory Committee Inner East Medicare Local Pharmacotherapy Committee Policy Development Pharmacotherapy Policy for Maintenance Pharmacotherapy for Opioid Dependence (2008) – Victorian Pharmacotherapy Guidelines Pharmacotherapy Policy for Maintenance Pharmacotherapy for Opioid Dependence (2013) – Victorian Pharmacotherapy Guidelines Buprenorphine-Naloxone Prescribing for Non-Registered GPs (2013)

First things First: What is it? Drug checking (also referred to as ‘pill testing’) is a FREE, confidential harm reduction service where anyone can get small amounts of their substances or 'drugs' tested by chemists in a lab to find out what’s in them. Getting reliable, factual information about what is or isn't in the substances we take allows us to make informed choices. Services Victoria has legalised drug checking and this much needed and wanted health service is here for good! An 18th month “implementation trial” of this particular model of drug checking service, is currently underway and Harm Reduction Victoria one of 3 important partners running it, along with The Loop Australia and YSAS. In this current model trial, there are two types of services: Mobile services: aka. ‘pop ups’, We are at festivals and events throughout the state this summer's festival season. We will attend up to 10 festivals and events throughout the trial period. Fixed-site service: Open from Aug 21, 2025 at it's new home at 95 Brunswick St. Fitzroy, the fixed site has been branded 'Victorian Pill Testing Service' and is run by Harm Reduction Victoria, The Loop Australia and YSAS as a partnership with the support of the Victorian government. Mobile services Read More Fixed site service Read More Why do we need it? From the first signs of Australian drug prohibition and the criminalisation of substances, this has resulted in a so called alternative or ''black market' and more players in a game which has no regulation or accountability. Due to greed and/or political gain or personal agendas, adulterated substances and analogues are showing up more and more regularly. Now more than ever, drugs are unpredictable. Strength, purity and poisoning are commonplace. Having a service that let's people find out what is in the substances they are ingesting so they can make informed choices makes sense health wise and financially. What drugs can be tested? Most substances in tablet, capsule, powder, crystal or liquid form. Organic matter like plants, edibles or very diluted substances can NOT be tested. Is it anonymous? What about privacy? Yes. You don't need to show ID, tell us your name, or answer questions you don’t want to. Victoria's Confidential Drug Checking Service trial is run by: With the ongoing support of: Funded by: Partnership Joint Statement Want to work with us at either of the drug checking sites? VPTS POSITIONS VACANT

Inner City The Inner City covers North Melbourne, Carlton, Collingwood, Richmond, East Melbourne, West Melbourne and South Melbourne. This list consists of the clinic names and their locations. If you click on their address you will open the google maps page for that location. To book at any of these locations, you will still need to call 1800 675 398 or through the online booking system (you need an email address to sign up) CoHealth Melbourne Town Hall 90-130 Swanston St, Melbourne Open Monday to Friday, 10:15am to 4:30pm. Walk-ins are available for: people experiencing homelessness people with English literacy limitations refugees international students If you don’t have a Medicare card or ID, you can still get the vaccine. North Richmond Community Health (NRCH) Community Room North Richmond Community Health 23 Lennox St, North Richmond 3121 Please click here to book an appointment online or call 9418 9800. C ohealth Centre West Melbourne 98 Abbotsford Street, West Melbourne Medical Hub @ RMIT RMIT University, Building 8, Level 3 368-374 Swanston St, Melbourne You must have a current Medicare Card to receive a COVID-19 vaccination here. C ohealth centre Collingwood 365 Hoddle Street, Collingwood Livingroom: COVID19 Vaccine MIHS VAN Phone: 9662 4488 for appointment Max 20 registrations in a day (Some capacity for drop-in on the day if some registrations do not arrive) FIND A PHARMACY INNER CITY

Useful Links This is your About Page. This space is a great opportunity to give a full background on who you are, what you do and what your website has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. CanTEST The CanTEST Health and Drug Checking Service , also known as pill testing, is a free and confidential health and harm reduction service. NUAA The NSW Users and AIDS Association (NUAA) is a peer-based drug user organisation. QuHIN Office Manager Lisa Rose Product Manager Kevin Nye HR Lead Alex Young Customer Support Lead Our Clients