Inner City The Inner City covers North Melbourne, Carlton, Collingwood, Richmond, East Melbourne, West Melbourne and South Melbourne. This list consists of the clinic names and their locations. If you click on their address you will open the google maps page for that location. To book at any of these locations, you will still need to call 1800 675 398 or through the online booking system (you need an email address to sign up) CoHealth Melbourne Town Hall 90-130 Swanston St, Melbourne Open Monday to Friday, 10:15am to 4:30pm. Walk-ins are available for: people experiencing homelessness people with English literacy limitations refugees international students If you don’t have a Medicare card or ID, you can still get the vaccine. North Richmond Community Health (NRCH) Community Room North Richmond Community Health 23 Lennox St, North Richmond 3121 Please click here to book an appointment online or call 9418 9800. C ohealth Centre West Melbourne 98 Abbotsford Street, West Melbourne Medical Hub @ RMIT RMIT University, Building 8, Level 3 368-374 Swanston St, Melbourne You must have a current Medicare Card to receive a COVID-19 vaccination here. C ohealth centre Collingwood 365 Hoddle Street, Collingwood Livingroom: COVID19 Vaccine MIHS VAN Phone: 9662 4488 for appointment Max 20 registrations in a day (Some capacity for drop-in on the day if some registrations do not arrive) FIND A PHARMACY INNER CITY

Bayside The Bayside areas covers Albert Park to Mordialloc to Clayton, Malvern to Toorak. This list consists of the clinic names and their locations. If you click on their address you will open the google maps page for that location. To book at any of these locations, you will still need to call 1800 675 398 or through the online booking system (you need an email address to sign up) unless it states otherwise. Access Health 31 Grey Street, St Kilda Walk-in covid vaccine clinic Friday 1st October 2pm –4pm Friday 8th October 2pm-5pm Friday 15th October 2pm-5pm Prahran Townhall Book your COVID-19 vaccination on the Star Health website. Malvern Town Hall, 1251 High Street, Malvern Opening hours – Monday to Thursday, 9:00am to 4:00pm Priority client cohorts - individual and group bookings can be arranged by our internal COVID Helpline on 8644 3311 Walk in appointments for priority clients and VCE students. Sacred Heart Mission 87 Grey Street St Kilda: Vaccine clinic: every Tuesday and Thursday 9.30am- 2pm Port Melbourne Town Hall 333 Bay Street, Port Melbourne Opening hours – Monday to Thursday, 9:00am to 4:00pm Priority individual and group bookings can be arranged by our internal COVID Helpline on 8644 3311 Walk in appointments for priority clients and VCE students. More Coming Soon Stay tuned for more locations. FIND A PHARMACY BAYSIDE

Updates on Frankston Healthcare clinic for patients and Pharmacotherapy consumers. IMPORTANT NOTICE: FRANKSTON HEALTHCARE CLINIC PATIENTS: JOIN HRVIC HRVic is a community organisation. It is peer led- meaning it is run and governed by people with lived and current living experience of drug use who live in Victoria. Stay Up to date with new information and what's happening for our community around pharmacotherapy and drug law reform. Join HRVic

DRUG OVERDOSE PEER EDUCATION (D.O.P.E) WORKSHOPS The DOPE project educates approximately 250 current drug users every year by means of 25 peer education workshops, which accommodate up to 10 participants per workshop. These workshops are held at a range of clinics, organisations and services attended by people who inject drugs. Although we try to target 250 new participants each year, there is also value in people coming back for a ‘refresher’ workshop. Our evaluation suggests that some people take longer to absorb the information and to feel confident enough to act on it. Each workshop goes for approx. 3 hours with short breaks and a meal provided. Some people say that the workshop is too long and they cringe at the thought of having to participate for “that long”. Yet more often than not, as I start to wrap things up, I hear those same people saying “is that it?” or “gee that went quick!” So, it is true that time really does fly when you are having fun. Here at HRVic, we are firm believers in the concept of ‘information overload’ and as such try hard not to cram everything into one workshop which is why our workshops are flexible. Once everyone has arrived at a workshop, we usually start with a quick discussion around what drugs the participants are using and what they already know about overdose. That way we can tailor the workshop to suit those present and make sure that the information is interesting and relevant. Done In 60 Seconds A fun 60 second 'How To' for Nyxoid nasal spray naloxone and Prenoxad injectable naloxone made for International Overdose Awareness Day 2021 for our social media accounts. A longer, less sped up version of each will be available on our youtube channel HRVic Oz.

NANGS Nitrous Oxide APPEARANCE Nitrous oxide is a colourless and tasteless gas. ADMINISTRATION Inhaled DURATION Total: from 1-5 minutes EFFECTS • Analgesia (pain relief) • Clumsiness/loss of balance • Buzzing sensation in fingers/toes • Nausea • Sedation • Headaches • Confusion • Dizziness/light headedness • Numbness in ex-tremities with regular use • Reduced vitamin B12 levels Description Nitrous Oxide (N2O) is a colourless gas that is commonly used for sedation and pain relief. It is also used by people to feel intoxicated. When inhaled, it causes rapid analgesia (pain relief), euphoria, mild sedation & psychedelic dissociation. It has been used in dentistry since the mid- 1800s and recreationally since the late 1700s when it earned the name ‘laughing gas’ because of its tendency to cause laughter in those who inhale it. It is also a food additive when used as a propellant for whipped cream and is used in the automotive industry to enhance engine performance. N2O that is prepared for automotive use or any other use than human consumption should not be inhaled, as other dangerous chemicals may have been added to the mix. It is also increasingly being used to treat people withdrawing from alcohol dependence. Nitrous oxide is classified as a dissociative anesthetic and has been found to produce dissociation of the mind from the body (a sense of floating), distorted perceptions and visual and audio hallucinations. Effects PHYSICAL • Analgesia (pain relief) • Clumsiness/loss of balance • Buzzing sensation in fingers/toes • Nausea • Sedation • Headaches • Confusion • Dizziness/light headedness • Numbness in ex-tremities with regular use • Reduced vitamin B12 levels BEHAVIOURAL • Giddiness, laughter, giggling • Euphoria • Exhilaration • Mood lift PSYCHOLOGICAL • Sound distortions • Aural hallucinations • Dream-like state • Minor-strong visual hallucinations and visuals • Reduced perception of external stimuli Proper Disposal of Nitrous Bulbs Nitrous bulbs can be recycled at certain recycling centres. Take HOME with you from festivals and events. You can even make money from recycling them sometimes. Dispose of responsibly.

TRAINING HRVIC PROVIDE PRACTICAL EDUCATION & TRAINING FROM THE UNIQUE PERSPECTIVE OF PEOPLE WITH LIVING/LIVED EXPERIENCE OF DRUG USE. NALOXONE ADMINISTRATION Online or In Person BLOODY SERIOUS FACTS Hep C - Prevention, Testing, Treatment SAFER USING General or Substance Specific STIGMA & DISCRIMINATION Living as, Working with & Caring for PWUD CLICK HERE CLICK HERE OPIOID OVERDOSE : RECOGNISE & RESPOND with NALOXONE (Duration: approx 40-45min) 4:30PM (AEST) SESSIONS on the 1st day of EVERY Month* UPCOMING DATES: 2026 MON NOVEMBER 2nd TUES DECEMBER 1st (*unless the 1st falls on a weekend then it will be on the NEXT weekday after) Join Zoom Meeting: click HERE at 4:30pm OPIOID OVERDOSE : RECOGNISE & RESPOND with NALOXONE @ NIGHT (Duration: approx 40-45min) 8:00PM (AEST) SESSIONS on the third Wednesday of EVERY month UPCOMING DATES: 2026 WED OCTOBER 21st WED NOVEMBER 18th WED DECEMBER 16th Join Zoom Meeting: click HERE a t 8pm Bloody Serious Facts REGISTER HERE BSF OTHER TRAINING AND WORKSHOPS AVAILABLE ON DEMAND Harm Reduction Victoria’s staff training and consumer workshops are unique opportunities to be presented with important substance and use information and education from the living/lived experience perspective. Training available includes: Safer Using - we can focus on a specific substance or can cover a more general range of substances Vein care ATS (amphetamine-type substances ) or Opioid Overdose -prevention, recognition & response Naloxone Administration Bloodborne Virus - Prevention, Transmission and Treatment A,B,C's of Hepatitis & HIV Stigma & Discrimination -To and From PWUD Substance-specific info sessions, Drug combinations, Gender Based Violence and Trauma Counsel and much more. Call the office for details. Blood Borne Viruses Delivered by facilitators with lived experience of BBVs. Training For: Consumers, or people who work with consumers Minimum delivery time: 1 hour Maximum delivery time: 3 hours Safer Using (General Use) For: Consumers, people who live/work with or support current consumers Minimum delivery time: 1 hour Maximum delivery time: 3 hours D.O.P.E (Drug Overdose Peer Education) Choose: Opioid or ATS (amphetamine-type substances) or other Poly Substances Overdose Training Training For: Consumers, loved ones & people who live or work with people who take opioid or ATS substances (incl. prescription meds) Minimum delivery time: 1 hour Maximum delivery time: 3 hours Safer Injecting & Vein Care For: Consumers, people who live/work with or support current consumers (injectors) Minimum delivery time: 1 hour Maximum delivery time: 3 hours Naloxone Administration HRVic insists on providing participants witha free naloxone kit at the completion of training. training. Delivered by people with personal experience of overdose. Training For: Consumers, loved ones & people who live or work with people who take opioid or ATS substances (incl. prescription meds) Minimum delivery time: 30 min. Maximum delivery time: 2 hours The Stigma Project Stigma & Discrimination For: Consumers, people who live/work with or support current consumers (injectors) Minimum delivery time: 1 hour Maximum delivery time: 3 hours *All our training is facilitated by trainers with lived or living experience of the topic. To enquire about any of the existing training or to create a session based on your particular needs, click the Enquire Now button above.

NEW APRIL 7, 2020 COVID19 RESPONSE: Pharmacotherapy Services- Information for prescribers and dispensers. The links below are for advice and clinical guidance related to working in the Medically Assisted Treatment for Opioid Dependence (MATOD) sector during the COVID-19 pandemic. Advice moderates existing MATOD policy for prescribers and dispensers in relation to: Takeaway doses Third party collection Suboxone prescribing caps. This information is intended to provide guidance and support for increased flexibility in clinical treatment during this time. This advice was developed by alcohol and other drug experts and the Department of Health and Human Services, and will be supported by ongoing work by the department to identify optimal pathways for vulnerable clients, including pharmacotherapy patients. Please see the Victorian COVID-19 website for current case definition, guidance and testing recommendations. If you have any questions in relation to this information, please make contact with your local Pharmacotherapy Area Based Network in the first instance. Alternatively you may submit questions to aod.enquiries@dhhs.vic.gov.au. COVID19 UPDATES Third Party Dose Pick up Includes patient agreement form COVID19 Take Away Guidelines Includes take away review assessment Click on links for PDF Some Helpful Tips for People on Pharmacotherapy - Methadone and Buprenorphine (Suboxone and Subutex) : Prescriber Pharmacist 1. DON'T PANIC. 2. MAKE SURE YOU HAVE A VALID & UP-TO-DATE PRESRIPTION(S) for ALL YOUR MEDICATIONS. If you have a scheduled appointment with your doctor, please do not miss it* Check if this appointment is face to face or via Telehealth. If you are unwell or in self-isolation, call your medical clinic and follow their advice . *Prescribers are in overly high demand and it will be hard to book another appointment. 3. ASK YOUR PRESCRIBER (ie. doctor) FOR A LONGER PRESCRIPTION. (pharmacotherapy scripts can be written for up to 6 months at a time) How will it help? This will mean you don't have to go to the clinic for a longer period of time = Less mixing with others and reduced risk to all BUT there may well be follow-ups during this period via Telehealth 4. ASK YOUR PRESCRIBER FOR AS MANY TAKE-AWAY DOSES AS POSSIBLE. Ask your prescriber to give you as many take-away doses, (TADs) as they feel comfortable with. See new interim COVID-19 take away policy How will it help? More take aways will mean less visits to the pharmacy, less mixing with other people, a reduced need to leave your house etc. If your prescriber is happy to give you more than 4 TADs p/w (methadone) or more than 6 TADs p/w (Suboxone) please make sure your prescriber speaks with your dosing pharmacy so you don't have problems picking them up. 5. DO NOT MISS DOSES! If you miss 4 doses in a row of either methadone or buprenorphine (Suboxone/Subutex), your pharmacy cannot dose you. If your prescriber is not available, it might be very hard to find another one, especially in time to prevent opioid withdrawal symptoms. 6. ASK YOUR PHARMACIST WHAT THEIR PLAN IS FOR DOSING PEOPLE IF THEY MUST CLOSE FOR ANY PERIOD OF TIME DURING THIS COVID19 PANDEMIC. Pharmacies have all been asked to put a plan in place in case they need to close and to ensure continuity of dosing for pharmacotherapy patients 6. GIVE YOUR PHARMACY YOUR UP-TO-DATE CONTACT DETAILS AND MAKE SURE YOU HAVE THEIRS. ie. PHONE NUMBER, ADDRESS ETC and also that your pharmacist has a colour photograph of you on file. How does this help? I t’s a good idea to store the pharmacy phone number in your phone contact list so you will know if they try to contact you. If the computer goes down due to network overuse, theyll have a photo of you to dose you manually. 7. ASK THE PHARMACY IF THE DOSING HOURS HAVE CHANGED. (e.g. many pharmacies are closing earlier due to the additional amount of work they are doing to keep things clean. 8. IF (for any reason) YOU ARE IN 'SELF ISOLATION' AND YOU NEED TO GO TO THE PHARMACY TO PICK UP YOUR DOSE, MAKE SURE YOU: call the pharmacist to let them know you are in self isolation but need to pick up your dose understand that you may need to organise a specific time to dose or pick up take aways wear a face mask to protect others, (just in case you are contagious- you may have the virus and feel fine but it may KILL someone else who is more vulnerable) Call the COVID19 Coronavirus hotline on 1800 675 389 for additional information INFO ON METHADONE take-away dose (TAD) BOTTLES Ideally a new bottle should be given to each person for each dose, but bottles can be costly-to the environment and financially!- If you ARE permitted to RE-USE YOUR OWN TAD bottle/s - KEEP THEM CLEAN. TAD bottles should be washed out with warm soapy water, thoroughly rinsed and left to air-dry. TAD bottles should only be brought back to the pharmacy on the day you need your TAD. Do not use your TAD bottles for anything other than methadone. Before you take your dose, pour the methadone into a glass and drink it straight away. This will help to keep the bottle clean from saliva and germs. Storage of TADs (methadone and buprenorphine) Methadone TADs should be kept in a safe or a locked cabinet, (e.g. bedside table, filing cabinet, desk drawer etc), well out of the way of children or others. Methadone does not need to be kept refrigerated unless it is diluted with cordial, (pharmacists are advised to use water only to dilute TAD doses but some still use cordial- ask for no cordial-they will last longer in more conditions. Next Steps The PAMS Service, the Victorian methadone/buprenorphine prescribers and pharmacists and the Victorian Department of Health and Human Services, (DHHS) are all working hard to ensure everyone on the program will continue to get their doses through this pandemic. As soon as we know more, we will let you know via this website. Other Online Resources and Information: Additional information can be found at the Victorian DHHS and the Department of Health and Ageing websites. There is an over supply of information out there- both correct and incorrect. DO YOUR RESEARCH and again- DON'T PANIC. Follow these links: https://www.dhhs.vic.gov.au/coronavirus https://www1.health.gov.au/internet/main/publishing.nsf/Content/cdna-song-novel-coronavirus.htm MORE PAMS INFO HERE

HRVic's Mission Statement, Guiding Principles, Strategic Plan. Who is Harm Reduction Victoria? Who does it represent? What is Harm Reduction and WHY do we need WHO IS HARM REDUCTION VICTORIA? Harm Reduction Victoria (HRVic) is a not-for-profit, community organisation for people who use drugs. HRVic does not condemn nor condone the use of drugs. HRVic merely recognises that drug use happens and as such, aims to reduce any possible harms associated with that drug use. Our health promotion focus is guided by the belief that any drug-related harm should be treated as a health issue and not a criminal issue. Our aim is to advance the health and well-being of people who use drugs by creating an environment in which individuals are empowered to realise their aspirations, meet their needs and participate fully in society. Our membership, staff and supporters include current and former people who use drugs, allies and the support networks of PWUD and are people who support the values and objectives of Harm Reduction Victoria. We prioritise the issues and concerns of people who use drugs in all that we do within a community development framework. The philosophy of harm reduction and advancing the health and human rights of people who use drugs guides all of HRVic’s work. HRVic’s interventions are individually and collectively targeted, in order to promote a culture of safer drug use. WHERE WE COME FROM In 1987, in the face of a growing HIV epidemic, a group of drug users, supported by their friends, families and allies established VIVAIDS- now called Harm Reduction Victoria- as an independent, living and lived experience-driven, community based organisation. Now funded primarily by the Victorian Department of Health and Human Services, HRVic provides peer driven and designed education and resources, practical support, information and advocacy to current and past users of illicit substances, their supporters and the services who work with them. HRVic has often led the way in developing innovative approaches to peer education and community development, and has contributed to Australia having one of the lowest HIV rates among injecting drug users in the world. OUR TEAM If the membership are the legs that carry the organisation, the board of directors make up the head of HRVic, then the 40+ permanent staff & over 250+ volunteers, are definitely the heart of the organisation. From a variety of backgrounds, qualifications & experience, the HRVic team is made up of current & former people who use drugs, giving HRVic the advantage in drug related health promotion & a truely unique peer- spective. OUR PROGRAMS

Information on how to access HRVic spokespeople for statements, drug alerts, harm reduction and lived experience comment. MEDIA Giving our community a public voice For all media enquiries please contact: the HRVic office on 03 9329 1500 or Robyn Dwyer (HRVic Board President) PAST MEDIA APPOINTMENTS 01 February 2016 – ‘774 ABC Melbourne’ Bill O” Loughlin speaks with Jon Faine from 774 ABC Melbourne about illicit drug amnesty bins at music festivals. 07 December 2015 – ‘The Guardian’ ‘The National Ice Action plan is a setback to all that has been achieved in Drug Policy” READ INTERVIEW 21 May 2013 Harm Reduction Victoria challenges media response to public injecting report from Burnet Institute READ INTERVIEW 20 February 2013 Harm Reduction Victoria welcomes decision to approve new Hepatitis C treatments for PBS listing READ ARTICLE 23 October 2012 Harm Reduction Victoria calls for reason on methadone treatment READ ARTICLE 19 October 2012 Harm Reduction Victoria rejects coroner’s call for overhaul of methadone in Victoria READ ARTICLE 4 October 2012 Harm Reduction Victoria welcomes AMA’s support for supervised injecting facilities in Melbourne READ ARTICLE

HRVic's PAMS service provides info and help with and around Methadone/Suboxone/Subutex programs in Victoria PAMS Pharmacotherapy Advocacy Mediation Support A phone service that assists with methadone / Suboxone / long-acting bupe injection (Buvidal / Sublocade*) issues between clients and prescribers and dispensers. FREE CALL 1800 443 844 HRVic's PAMS service is Victoria's only pharmacotherapy advocacy and mediation service. PAMS is a telephone service ONLY. You will need to call the PAMS phone line if you have any enquiries or issues that are not in the Client or Providers FAQ sections. If you do not speak to an operator right away, make sure you leave a message on our answer service. Please make sure you include: -your NAME - a short MESSAGE about your issue -a CONTACT NUMBER we can reach you on. *If your issue is URGENT, ie. you have missed a dose or you are calling from a prison or detention facility where a call back is difficult, please TELL US in your message along with a time you will call back or we can call you. PAMS is a confidential service – we do not discuss you or your situation with any other party without your consent. (As we are a telephone service, consent is, in most cases, provided verbally.) CLIENTS New or Existing Patients SERVICE PROVIDERS Prescribers / Dispensers WHAT IS PHARMACOTHERAPY? Pharmacotherapy, when used with regard to substance use refers to the replacement of a person’s drug of dependence with a legally prescribed and dispensed substitute. HISTORY OF PAMS The information provided here is for people whose opioid dependency has currently become problematic or unmanageable for them. The most commonly used opioids in Australia today are prescription formulations (codeine, oxycontin, morphine, fentanyl, etc), illicit opioids such as heroin, and the pharmacotherapy medications methadone and buprenorphine. All opioids have the potential to produce physical dependence. Pharmacotherapy for opioid users is sometimes referred to as Opioid Replacement Therapy/Treatment (ORT), Opioid Pharmacotherapy Program (OPP), or Opioid Substitution Therapy/Treatment (OST) and now Medically Assisted Treatment for Opioid Dependency (MATOD). Though maybe not for everyone, many find that pharmacotherapy has the ability to stabilise their condition, allowing them to devote more time to managing or repairing their lives. Once stabilised, clients may find they wish to strive for a drug-free existence by slowly reducing their dosage – or else they may be satisfied with a maintenance program and stay stable. Pharmacotherapy has been found to reduce opiate-related harm to both the individual and society. Though other treatments exist (cognitive behavioural therapy(CBT) , drug detoxification and (rehab) treatment centres etc., being on a pharmacotherapy program is at present our most effective answer to the problems associated with opioid dependence. Pharmacotherapy programs are available throughout most of Australia. However, each state or territory has its own pharmacotherapy policy and programs can vary considerably. CLICK HERE for PAMS During COVID19 INFO PHARMACOTHERAPY CURRENTLY AVAILABLE IN VICTORIA (AUSTRALIA) There are four different pharmacotherapy drugs available in Victoria. Each has it's own advantages and disadvantages. When deciding with your doctor which one is right for you, it may be helpful to check out our fact sheets below: METHADONE SUBUTEX SUBOXONE Methadone Syrup , Biodone Forte (liquid) Physeptone* (tablet) *Only available for travel Buprenorphine (sublingual tablet) Buprenorphine / Naloxone (sublingual film) BUVIDAL™/ SUBLOCADE™ IMPORTANT Sublocade® Discontinuation Announcement Click here Depot Buprenorphine (long acting buprenorphine injection) VICTORIA REASONS TO CALL PAMS: • you can’t get a dose or a number of doses • you have been told to get a new prescriber or pharmacy due to a problem • you feel you have been discriminated against or treated unfairly by your pharmacist or GP • are thinking of starting or resuming a pharmacotherapy program and have any questions or there is a problem or concern you are travelling inter-state or overseas and are on a pharmacotherapy program and need more information travelling OR If you are a prescriber or dispenser in need of information or advice, on ANY client related issue or concern All calls are entirely confidential. PAMS is a free, partially government-funded service. HOURS OF OPERATION PAMS is open from 11 am – 5 pm, Monday – Friday. INTERSTATE PHONE: PH: 03 93291500 or Email us: pams@hrvic.org.au NB: Email enquiries MAY take up to 72 hours for a response as we prioritise telephone enquiries. *Please note that our 'free-call' number is unfortunately NOT free from mobile phones. If you are calling from a mobile, let us know and we will call you straight back. OTHER STATES PHARMACOTHERAPY SERVICES NOT IN VICTORIA? If you are NOT in Victoria and you have a problem with your program, your local your state or territory drug-user organisation may be able to help you. QLD – Queensland Pharmacotherapy Advocacy Mediation & Support Service (QPAMS) PH: 1800 175 889 – a program of the Queensland Drug User Organisation (QUIVAA) WA – Opiate Replacement Pharmacotherapy Advocacy and Complaints Service ( ORPACS) PH: (08) 9321 2877 – a program of the WA Drug User Organisation (WASUA) NSW – MACS a program of Rankin Court (public clinic) PH: 1800 642 428 SA- DASSA Drug & Alcohol Services SA PH: 1300 13 1340 Check the AIVL (the national drug user organisation) website or phone AIVL directly on 02 62791600 for more info on your state.

Nitazenes 2-benyzl-benzimadazoles 2-benyzl-benzimadazoles My Story This is your About page. This space is a great opportunity to give a full background on who you are, what you do and what your site has to offer. Your users are genuinely interested in learning more about you, so don’t be afraid to share personal anecdotes to create a more friendly quality. Every website has a story, and your visitors want to hear yours. This space is a great opportunity to provide any personal details you want to share with your followers. Include interesting anecdotes and facts to keep readers engaged. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers and how you stand out from the crowd. Add a photo, gallery or video for even more engagement. Contact I'm always looking for new and exciting opportunities. Let's connect. info@mysite.com 123-456-7890

Useful Links This is your About Page. This space is a great opportunity to give a full background on who you are, what you do and what your website has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. CanTEST The CanTEST Health and Drug Checking Service , also known as pill testing, is a free and confidential health and harm reduction service. NUAA The NSW Users and AIDS Association (NUAA) is a peer-based drug user organisation. QuHIN Office Manager Lisa Rose Product Manager Kevin Nye HR Lead Alex Young Customer Support Lead Our Clients